Policy - Conditions of Sale & Tour

Age : The minimum age for participants is 12 years old. Under 18's can drive the segway but must be accompanied on the tour by an adult.

 

Weight Restriction: All customers must be above 40Kgs(100lbs / 7 Stone) and below 115Kgs ( 253lbs/18 Stone).

 

Health and Safety: Tours cannot be offered to expectant mums for health and safety reasons. Customers must be independently capable of standing and walking for extended periods of time and be able to step on and off the Segway PT unaided.

All customers must undergo a safety training and orientation briefing prior to commencement of tour.

 

Personal Protective Clothing & Equipment : All customers must wear a helmet which is provided free of charge to each participant before tour commences and must be returned at the end of tour. Appropriate clothing and footwear must be worn by customers.

 

Weather or not : will run rain or shine but will be cancelled during severe weather conditions- ice, snow, sleet, fog, frost, hail stone, storm, torrential rain or flooding conditions.

 

Payment: The order must be paid in full the day of the tour

 

Alcohol & Drug : The consumption alcohol or drugs is not permitted on tours.

Our tour guide reserves the right to refuse or withdraw persons from the tour without refund, if suspicion, notice or behaviour likely to arise from intoxication or drug misuse is presented by a customer.

 

Meet & Greet Location : Customers will “Meet & Greet” at place Joffre, 75007 Paris prior to commencement of the tour.

 

Arrival Times : We ask that you arrive 15 minutes early as for scheduling reasons we must start on time. Late arrival will result in missing the introduction and training and you may not be permitted to take part.

 

Tour Size : Each tour will have a maximum of 9 persons per guide.

 

Rest Rooms and Toilets : Restrooms and Toilets are available next the meeting location. There are a limited number of alternative public restrooms along tour routes for emergency situations; however we have no control over their condition and level of service. We would recommend that you go prior to commencement of the tour as our time is limited and we want you to visit as many landmarks as possible.

 

Photography : An absolute must, so bring a camera or camcorder to record your adventure.

 

Storage of Personal Effects : Segway is equipped with small integrated storage bag and is ideal for small items of personal effects, for example- camera, camcorder, water bottle, wallet, small hand bag, medication, light rain-jacket.

Larger volume/weight personal effects cannot be taken on the tour. You may store your larger items of personal effects at our Van; however this may be done at owner’s risk.

 

Languages : Our tours are conducted in French, Spanish and English, but our tour guides will ensure that your tour with us is a wonderful and memorable adventure.

 

Terms & Conditions of Use : are entirely responsible for any and all activities that occur under your account which is provided to you by Logic Way Company. You agree to notify us immediately of any unauthorised use or any other breach of security.

 

Privacy & Security : When you register with Logic Way Company we require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us. All personal information is protected by local and national data protection and privacy laws.

 

Pricing : The price listed on the Website (the 'price') for Logic Way products will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Website is wrong.

 

Cancellation Policy : Customers will be notified by text, email or by phone in advance of the cancellation of their tour because of forecasted or prolonged severe weather conditions.

Any tours interrupted and cancelled by the tour guide within the first hour of commencement because of severe weather conditions will be offered full value cancellation vouchers or full refunds.

Any tours interrupted and cancelled by the tour guide after the first hour of commencement because of severe weather conditions will be offered 50% value cancellation vouchers or 50% refunds.

Failure to show or join the tour at the appointed time on your booking will result in your portion of the tour being cancelled.

Any cancellations made less than 7 days prior to any bookings will not be refunded.

Tour bookings are guaranteed for you and therefore cannot be re-scheduled.

 

Refund Policy : Customers have a statutory right to a 7 days cooling-off period when purchasing, which begins on the day that the voucher is received.

Vouchers or full refunds shall be offered in the event of severe weather cancellation of tours by and at the sole discretion of the tour guide.

Customers will be notified in advance by text, email or by phone and refunded in the event of the cancellation of their tour because of forecasted or prolonged severe weather conditions.

No refund for late arrivals, No Show or Cancelled Bookings made less than 7 days prior to any bookings made. Tour bookings are guaranteed and therefore cannot be re-scheduled

 

Delivery – Tour Bookings : bookings will be delivered by email to the Customer in the form of an Order Confirmation Receipt of Tour Booking.

The Order Confirmation Reciept of Tour Booking will contain details of the Tour Location, Meet and Greet Point & Telephone Number, Location Map, Time of Tour, Arrival Time, Booking Reference, Acknowledgement of Payment, and Contact Details of the Customer.

 

The terms of use shall be governed by and construed fully in accordance with the laws of France. You and we agree to submit to the exclusive jurisdiction of the courts located in France.

 

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© 2016 - Logic Way Paris Segway Tours is an independent touring company in Paris France - Segway® is a registered trademark of Segway Inc.